Pac-Van Inc.

 

Pac-Van, Inc., a leading provider of storage equipment, mobile offices, modular buildings and portable liquid storage tanks is looking for an energetic, self-motivated, detail oriented and customer service focused individual!

 

 

The job responsibilities consist of:

 
  • Manages all daily activity of national accounts from order fulfillment to customer service.
  • Works closely with branches confirming fleet availability, scheduling deliveries, pickup requests and service.
  • Creates quotes for customers
  • Pursues opportunities to cross-sell and up-sell products to grow accounts.
  • Generates sales and on-hire reports.
  • Assists with preparation of national account bids and proposals.
  • Address customers’ needs as they occur; while demonstrating a strong sense of customer service.
  • Act as the primary interface with national account customers.
  • Assist with the on-boarding process for a new national account customer.
  • Understanding of third-party vendor management systems i.e. Ariba, Service Channel/FIXXBOOK and Scanmarket.
  • Generate Salesforce.com quotes, maintain customer profiles and ensure that contacts are up to date with current details.
  • Respond quickly to customer inquiries
  • Direct line of questioning to understand customer needs
  • Provide accurate and detailed product and service information
  • Respond to general inquiries
  • Gather critical details necessary to develop new leads and quotes
  • Transition information and documentation to local sales representative/branch

To apply for this job email your details to sborth@pacvan.com