Coronavirus Response Update


The top priorities of Pac-Van’s COVID-19 response are:

    • to ensure the health and safety of our employees, customers, vendors, and other stakeholders, and
    • to continue to conduct business as effectively as we can given this challenging and unprecedented environment.

    In many of our markets, Pac-Van’s storage and office space solutions provide a service that will facilitate emergency response logistics and help various organizations cope with the secondary impact of the spread of the virus.

    Pac-Van continues to monitor advice from the U.S. Centers for Disease Control and Prevention (the “CDC”) and Canadian and state/provincial and local authorities. We will modify our practices as needed in response to changing rules and guidelines.

    Pac-Van has implemented the following policies and procedures:

    • Adoption of best practices to reduce workplace exposure, including:
      • Reinforcing hygiene and disinfection procedures
      • Elimination of non-essential travel
      • Encouraging employees to work remotely when their jobs can be performed remotely
    • Limiting office access to the following individuals:
      • Employees, temporary staff, and vendors
      • Customers (by appointment only in some jurisdictions)
    • Revisions to delivery, pick-up and service call practices that include:
      • Customer notification that drivers and service staff will practice social distancing etiquette
      • Disinfection of equipment door handles, keys, and light switches, as appropriate
      • Elimination of required signatures by on-site customer representatives (contact name and time of delivery will be recorded by our drivers)
      • Requesting customers to return equipment only after it has been properly cleaned and sanitized
      Pac-Van will continue to strive to safely provide the office and storage solutions that are needed by our customers in this challenging environment.